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Find a Case Manager

Our case managers are based across England and Scotland and support clients and families to rebuild their lives after traumatic, life-changing injury wherever they may be.
 
While usually handling cases based locally to them, our team are willing to travel to see clients and attend meetings, meaning that we have widespread coverage across the country.
 
Our network of professionals with whom we work extends throughout England and Scotland, meaning we can bring in excellent therapists in their home region to add to the support they receive.
 

Breakthrough Case Managers are all experienced professionals from a variety of clinical disciplines. Our team contains qualified nurses, paediatric nurses, physiotherapists and occupational therapists. This expertise enables us to coordinate, shape and prioritise the most effective rehabilitation, care and therapy packages.‍

Victoria McDermott

Head of Case Management & Senior Case Manager Midlands, North & South West

Victoria qualified as an Occupational Therapist in 2010 …

… (Qualified Member of the Chartered Society of Physiotherapy) with over 20 years’ experience in the profession.
She has worked within the NHS and the private sector as a specialist paediatric physiotherapist for the last 17 years.

Becky Milnor

South & Southwest England

Becky is a chartered physiotherapist …

… and has worked in a number of clinical fields including in acute and rehabilitative areas within the NHS and private sectors both within inpatient settings and in the community.
As a Case Manager Victoria handles a portfolio of complex cases; her specialisms include brain injury both acquired and traumatic, spinal cord injury, amputee, complex orthopaedic and poly trauma conditions.
Putting the client and family at the centre of all decisions is key to her approach and successful track record in case management.

Kate Morgan

Case Manager & Clinical Lead South & South West England

Kate is a competent and highly-motivated nurse with 9 years of experience including general paediatrics, A&E, critical care nursing, and palliative care…

… she specialises in multi-trauma, mental health, head injury,  autism, ADD, learning disability. Kate case manages both child and adult clients, she teaches nationally and internationally, provides clinical supervision and has published works.

Kate Golding

London, South & South East 

Kate is a consultant nurse in child and adolescent mental health …

…

Kate is a tenacious advocate and aims to meet both the physical and emotional needs of anyone in her care. Her leadership experience ensures she can effectively combine her clinical skills and interpersonal skills to ensure that junior staff feel supported and empowered, and that safe patient care is delivered across our care services

Dr Simone Neil

Case Manager Central and Greater London

Simone is a qualified GP with both NHS and Private clinical expertise …

… Simone is passionate about patient care, research, teaching, lifestyle medicine and clinical development. Simone has broad experience as a doctor including general and acute/emergency medicine, occupational health, trauma and orthopaedics.

Jill Ferrie

Senior Case Manager Southwest, South, and Southeast

Jill qualified as an occupational therapist in 1998 …

… and has spent much of her career specialising in the area of brain injury and neurological rehabilitation, both clinically and managerially. Jill has worked as a case manager since 2006 and uses her extensive rehabilitation experience to coordinate goal-directed programmes of care, treatment and therapy. Alongside case management, Jill prepares expert witness reports and leads a team of expert nurses and occupational therapists.
Jill is a member of CMSUK, BABICM and MASCIP.

Chelsea Abbott

Case Manager Midlands, North & South West

Chelsea is a highly skilled Occupational Therapist who has been practising since 2009 in various clinical settings

… Chelsea’s highly organised approach ensures that she is responsive to client needs, providing tailored solutions and proactive support. She believes a strong rapport is built from trust and reliability and is a dedicated advocate for her clients. 

Vanaja Rama

Case Manager London & South East

Vanaja has 29 years’ qualified experience as a Case Manager and Occupational Therapist …

… Vanaja is well-practiced in assessments and intervention of complex injuries and conditions including cognitive, Neurological, (TBI), orthopaedic injuries, vascular, plastic and reconstructive, cervical and lumbar injuries. Vanaja has a strong background in medico–legal assessments, functional capacity evaluations, disability and vocational placement assessments, work assessments and comprehensive physical rehabilitation services.

Helen Olaonipekun

Case Manager London, South & South East

A compassionate and skilled Registered Adult Nurse …

… Helen is experienced in managing major traumas and caring for patients impacted by catastrophic accidents, often resulting in life-altering injuries.

Helen has honed her expertise across multiple healthcare domains, with a primary focus on women’s surgical care, orthopaedic nursing, and emergency/trauma. She excels in managing critical situations and is dedicated to making a positive impact in the lives of her case management clients and is known for her high energy ‘make it happen’ approach.

Neesha Patel

Case Manager Midlands

An experienced Senior Physiotherapist…

…Neesha qualified in 2009 and has a wide ranging clinical background in outpatient and inpatient neuro-rehab.

An excellent communicator with a consistent focus on person-centred goal setting to enhance and optimise quality of life, Neesha is known for the effective way in which she manages and coordinates multidisciplinary teams.

 

Claire Harris

Case Manager South West England

Claire qualified in 2003 as a Physiotherapist

Claire is passionate about helping people who have suffered a life changing event to live a purposeful and enjoyable life and achieve their goals. Throughout her career, which spans 20 years, Claire has gained valuable experience working in many environments from intensive care through to community rehabilitation. She can offer valuable assessment skills, is experienced in personalised goal setting and is able to communicate efficiently with a multidisciplinary team.

 

Kate Lewis

Senior Case Manager Midlands

Kate is a paediatric nurse and senior case manager, with over 14 years’ experience

…her specialisms include paediatric and adult trauma, spinal and acquired brain injury, orthopaedics, medical negligence and birth injury. She is always willing to go the extra mile to ensure her clients understand the process and progress of their cases. Kate is an Advanced BABICM Practitioner.

 

Fiona Reeks

Senior Case Manager

Fiona is an enthusiastic Case Manager and Occupational Therapist with over thirty years’ experience

She is routinely instructed to provide case management services for people with moderate to severe injuries and this encompasses a wide variety of conditions including orthopaedic and neurological injuries.

In recent years, she has taken a particular interest in the psychological adaptation to trauma including PTSD and continues to study this and effective approaches to pain management which are two not uncommon difficulties experienced by her clients.

 

Holly Luxton

Senior Case Manager

Holly is a highly experienced, award-winning Case Manager and Occupational Therapist…

and is a strong advocate for the use of a biopsychosocial approach to rehabilitation to support her clients following a personal injury or illness.

Putting the client at the centre of the
rehabilitation process is of paramount
importance to Holly’s case management
practice.

 

Michelle Haywood

Case Manager

Michelle is an extremely organised and
process-driven case manager with extensive experience of managing complex care teams…

 A confident leader, Michelle manages
teams effectively and drives them to achieve shared goals, keeping the client and their objectives at the heart of everything she does.

 

Debbie Wilson

Case Manager

Debbie is a dedicated and experienced HCPC registered Physiotherapist with 16 years of experience in a wide range of private and public settings in the UK and New Zealand…

she is skilled in clinical assessment, work place assessments, functional rehabilitation, goal setting, communication and collaboration with interdisciplinary teams.  Debbie keeps the client at the centre of everything she does at all times.

 

Louise Powell

Case Manager

Louise is a highly skilled Case Manager and Occupational Therapist with extensive experience in clinical practice, clinical governance and service leadership…

She is particularly experienced in housing solutions and adaptations and her passion lies in creating solutions that improve lives and enable people to thrive.

 

Claire Reed

Case Manager

Claire is an NMC-registered Adult Nurse with 14 years’ experience in diverse healthcare settings, including NHS and private sectors…

As a case manager, Claire leverages her clinical expertise, leadership skills, tenacity and empathetic nature to best support her clients.

 

Overall Outstanding

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